Shipping Policy

Here you will find the average delivery time for all our packages:

  • Once an order is placed, we require 1 - 5 business days to process the order. During the week this takes one working day, but if you order on Friday evening or during the weekend it may take a little longer.

  • Once your order has been processed, it will be shipped and delivery will take an average of 8 - 15 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order is processed and delivered.

Placing an order: The ordering process at Winkelnaam is as simple as possible. First of all, you need to go to the product page and add the product you want to your cart. To do this, click on the black "Add to cart" button.

It is important here to check whether you have selected the correct variants. If everything is fine, click on the "Continue to Checkout" box. On the information page you must enter the correct address details. Please ensure all information is correct. When this information is filled in correctly, you can click the "Continue Submit" button.

On the "Shipping" page you have the option to check the entered address details. It is also noted that each shipment is shipped completely free of charge. As a token of appreciation for our customers, we always pay shipping and delivery costs. You can now proceed by clicking the "Continue to Payment" button.

With the payment options you can choose from different payment methods. At Winkelnaam, all payment options are SSL encrypted, which means that you can always rely on a secure payment environment.

  • IDEAL
  • Bancontact
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • Apple Pay
  • Google Pay

Once you have selected the correct payment method, you must click on the "Complete Order" button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can always contact us.

Shipping costs: We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. There is also no minimum order quantity required.

Sending your order: Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That is why we ensure that your order is processed and shipped as quickly as possible.

To ensure we can charge fair prices for our products, we have chosen to collect packages in bulk and ship them all at once once we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other online stores, we are very busy and there may be delays due to the corona crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure your order is shipped today, please contact us by email. Our service team is ready to advise you on the right solution.